Cloud Application Development for Logistics Company
In this case study, we describe how we helped a logistics company develop a cloud-based application to...
AI Call Automation That Never Misses a Ring
Revolutionize your phone support with AI-powered call automation designed to enhance productivity, reduce wait times, and offer real-time assistance without human intervention. Our system is scalable, cost-effective, and works 24/7 to keep your business running smoothly.
Trusted by leading B2B & AI SaaS engineering teams globally
Smart speech, smarter systems
Our AI doesn’t just respond it understands
Intelligent Voice Automation
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Uses NLP to understand caller intent in real time
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Mimics natural human conversation patterns
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Reduces reliance on outdated IVR menus
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Delivers more human-like interactions
Advanced Call Routing
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Routes calls based on caller history and intent
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Prioritizes urgent issues for faster resolution
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Integrates with support and sales teams
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Eliminates long wait times
Outbound Call Management
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Automates reminders, follow-ups, and lead calls
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Reduces manual call handling
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Scales outreach without extra staff
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Enables proactive communication
CRM & Tool Integration
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Syncs with CRMs and helpdesk platforms
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Logs call data and updates customer records
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Supports personalized experiences
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Ensures contextual awareness in conversations
Workflow Customization
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Tailors call flows to your operations
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Uses rules to adjust actions dynamically
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Supports complex sales or service logic
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Enables easy updates and scaling
Real-Time Analytics
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Tracks call volumes and resolution times
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Monitors agent performance metrics
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Provides customer behavior insights
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Informs business decisions with data
Multilingual AI Agents
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Supports multiple languages and accents
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Enhances customer experience globally
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Available 24/7 without added cost
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Eliminates language barriers
Security & Compliance
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Fully compliant with GDPR, HIPAA, etc.
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Encrypts call data and customer details
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Ensures secure handoffs to human agents
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Builds trust with privacy-first design
A Proven Development
Process That Delivers
1: Discovery
We start by understanding your goals, challenges, and vision through a focused consultation. This helps us tailor our approach to your business needs and define clear next steps.
2. Strategy & Planning
We craft a project roadmap that includes tech stack selection, feature planning, timeline estimates, and a scalable architecture to ensure your product is built on solid ground.
3. Custom Build
Our developers begin building the software, writing clean, maintainable code for both frontend and backend. We follow agile practices to ensure flexibility and speed during development.
4. Integrate with Your Systems
Whether it’s a CRM, ERP, or third-party service, we ensure smooth integration with your existing tools to unify your operations and improve overall efficiency.
5. Testing & Launch
We perform end-to-end testing to eliminate bugs, ensure performance, and optimize security. Once everything is solid, we prepare for a safe and successful launch.
6. Go Live & Scale
After launch, we offer continuous support, updates, and performance monitoring. As your needs grow, we help scale the solution to match your evolving goals.
We Provide IT Services
to Various Industries
Financial Institutions
When it comes to handling sensitive financial information, accuracy and security are paramount. We help financial institutions stay ahead of potential threats with our state-of-the-art software solutions, tailored to meet your specific needs.
Spotting Fraud Before It Happens
Our AI-powered tools can detect unusual patterns and alert financial institutions to potential fraudulent transactions, ensuring the safety of both the institution and its customers.
Streamlining Processes
With our automation technology, we streamline transaction processes, reducing errors and optimizing workflows.
Real-Time Analytics for Informed Decisions
We offer real-time data analysis, empowering financial institutions to make better decisions, minimize risks, and improve customer satisfaction.
Healthcare
We provide healthcare institutions with smart software solutions designed to improve patient care, enhance administrative efficiency, and ensure regulatory compliance.
Electronic Health Records (EHR) Optimization
Our solutions improve data accuracy and accessibility, providing healthcare professionals with the tools they need to deliver optimal care.
Telemedicine Solutions
Offering seamless virtual care experiences for patients and providers, with robust security measures to protect sensitive medical data.
Compliance and Security Management
We help healthcare institutions stay compliant with the latest healthcare regulations, while ensuring all patient data is securely managed.
SaaS
We specialize in building scalable, high-performance software solutions that enable SaaS companies to expand rapidly while maintaining reliability and performance.
Enhanced User Experience
Our software enhances your platform’s usability, providing intuitive features and designs that delight your users.
Scalable Architecture
Designed with growth in mind, we ensure that your software can scale smoothly as your user base expands.
Subscription and Billing Management
We streamline your subscription and billing processes, ensuring accurate invoicing, payment processing, and customer account management.
Ecommerce
Our software solutions are tailored to meet the dynamic needs of ecommerce businesses, helping you deliver excellent customer experiences while optimizing operations.
Secure Payment Solutions
We offer highly secure and efficient payment processing systems that protect your business and customers.
Inventory Management Systems
Our intelligent inventory systems streamline stock management and improve order fulfillment times.
Customer Engagement Tools
We help ecommerce platforms stay connected with customers through personalized experiences, driving engagement and loyalty.
Manufacturing
We provide manufacturers with software solutions that increase efficiency, reduce waste, and enhance productivity, from supply chain management to production optimization.
Automation and AI Integration
Our automation tools reduce manual effort, ensuring smoother operations and faster production times.
Supply Chain Optimization
We streamline the supply chain, ensuring timely deliveries, cost reductions, and improved product quality.
Predictive Maintenance
Our systems use predictive analytics to forecast maintenance needs, reducing downtime and enhancing machinery lifespan.
Education
Our software for educational institutions fosters an enriched learning environment, enhancing student engagement and streamlining administrative tasks.
Learning Management Systems (LMS)
Our LMS solutions make learning accessible, interactive, and efficient for both teachers and students.
Data-Driven Insights
We provide educational institutions with actionable data to track student progress and identify areas for improvement.
Classroom Collaboration Tools
Our collaborative tools enable teachers and students to interact seamlessly, promoting a more engaging and dynamic learning experience.
Explore how AuraTek.ai’s transformed
businesses across industries.
Software Project Management for SaaS Startup
This case study highlights how we supported a Software-as-a-Service (SaaS) startup with project management services to help...
Ready to Automate Your Business Calls with AI?
We’ve built AI call agents that handle inbound and outbound calls, from customer support to lead qualification, without human intervention.
Mature Community
AuraTek is the beacon of 30+ experienced software developers.
Early Adopters
We have swiftly incorporated the latest languages, such as Elixir, Python, Flutter, and RoR, to develop well-fortified software.
Timely Delivery
Employing agile software development practices enables us to speed up the processes and increase efficiency.
Send Us a Message
Use our convenient contact form to reach out with questions, feedback, or collaboration inquiries.
Explore how AuraTek.ai’s transformed
businesses across industries.
Emily Brown
Director of Operations, HealthCare Pro
We deployed AuraTek's AI chatbot across our website,
WhatsApp, and Instagram DMs. In less than 30 days, we saw a 38% drop in cart abandonment and a 2x increase in qualified customer conversations. Their domain-trained bots really understood our product line — no generic replies, just helpful, branded engagement.
John Davis
COO, Innovative Tech Solutions
The AI voice agent AuraTek built for us handles over 60%
of our inbound property inquiries—after hours! It even follows up with leads via SMS and syncs with our CRM. We’ve booked more showings in the last quarter than we did all year. It’s like having an all-star assistant who never sleeps.
Dennis Zahrt
Director of Global IT Service Delivery
Never Miss a Call or a Customer Again
Handle calls 24/7 with human-like AI. Automate routing, reminders, and support.
AuraTek.ai transformed our patient support workflow.
Appointment scheduling, pre-screening, and follow-up reminders are now fully automated and always accurate. What used to take a team of five is now handled by a single AI assistant—seamlessly integrated with our EMR system. Patients love it, and our team is more efficient than ever.